Information for our patients

Our hospital is taking measures so we can continue to care for patients safely during the coronavirus pandemic. Please read this important information before visiting our hospital. This information has been updated on 4 September.

I have an appointment at your hospital. What should I pay special attention to?

When you have an appointment, we will call you or we will send you an appointment letter. When possible your appointment with the doctor will be through a [video] call. Your doctor and his or her team will determine if you need to come to the hospital or whether a video call will suffice.

Please come to your appointment timely

It is important that your presence in the hospital is as short as possible to ensure that as few people as possible are present in the hospital at the same time. In doing so, we minimize the risk of contamination with the Covid-19 virus. A screening at the door will be carried out quickly, so you can get to your appointment on time. The screening employee will hand you a wristband, so you can walk in and out without having to be screened multiple times.

Do you have Corona-like symptoms? Do tell us!

In case you have symptoms of the coronavirus (e.g. coughing, shortness of breath, fever, colds, sneezing and/or loss of taste and smell) please notify us before your arrival, so we can take appropriate measures. Also notify us if people in your household are infected with the coronavirus, or if you have been in a high-risk area lately. Check here wether your recent destination is a high-risk area (orange/red).

I'm not much more likely to get corona when I go to the hospital?

When you have an appointment at our hoospital, there is no increased risk of a Covid-19 infection. We have taken all kinds of measures to treat both patients with and without corona symptoms safely.

We prevent the spread of Corona in the following ways:

  • we pre-screen patients for symptoms (cough, cold, fever, shortness of breath and sneezing) at the entrances
  • we stick to the six feet social distancing guideline
  • one-way traffic applies in the outpatient clinics
  • Corona patients are treated seperately from other patients
  • employees with Corona-like symptoms are tested and are not allowed to go to work

In the videos below we explain (in Dutch) what measures we are taking for a safe Amsterdam UMC location AMC respectively Amsterdam UMC location VUmc: https://www.youtube.com/watch?v=WRaGEOkVjDg and https://www.youtube.com/watch?v=aj0NDq3S4ws.

Is it mandatory to wear a mouth mask in the hospital?
You do not have to wear a mouth mask in the hospital because of all the other measures taken to prevent the spread of corona. In this video infectiologist Edgar Peters explains in Dutch why wearing a mouth mask in the hospital is not mandatory: https://youtu.be/YII0Tunl72A
Can I take someone to the hospital to accompany me?

Please try to attend your appointment alone. If this is not possible, only one person is allowed to accompany you. Underage patients are always allowed to bring one of their parents. People in a wheelchair may take someone with them too. The companion can be asked to wait somewhere else during your appointment. Please read our rules for guidance carefully.

Where can I get tested for the Corona virus?
In the Netherlands from June 1st every adult with a cold and a fever can be tested for free at the Municipal Health Service or 'GGD'. When you wish to get tested, please call the public telephone number of the Dutch National Government: 0800 - 1351 (between 8:00 a.m. and 10.00 p.m.).
Can someone visit me at the hospital?
We understand that it is important to you that your family members and loved ones can visit you in the hospital. We would like to enable their visit during this special time of Corona. Please read our visiting rules carefully.
Where is the hospital's entrance?

Please make use of the following entrances.

Location VUmc, De Boelelaan

  • The main entrance to the hospital
  • The main entrance to the outpatient clinics
  • The Imaging Center remains open to patients and visitors

The entrance to the Emergency Room is accessible, the side entrance of the Emergency Room towards the hospital is closed.

Location AMC, Meibergdreef

  • Emergency room and out-of-hours GP service via entrance to emergency room
  • The temporary main entrance to the hospital
  • The entrance through parking garage P2

The entrance to the APC (Psychiatric center) is open again.

Where can I park my car?

Attention: road works are taking place at both locations.

Locatie VUmc, De Boelelaan

The intersection of the Amstelveenseweg and De Boelelaan is closed for traffic because of road works of the tram tracks from July 18th to August 9th. The traffic might be busier than usual; please take this into account.

Locatie AMC, Meibergdreef

From June 8th the vicinity of the main entrances will be renovated. Look for the current situation to park your car and enter the hospital on the page Address, route and parking.

When you have difficulty walking, please take the shuttle bus from Holendrecht station to the main entrance. You can read more information about the shuttle bus (pendelbus in Dutch).

I am informed my appointment will be through a video consult. Is there a manual?
For a video consult, you need an internet connection. You will find an English manual here in de right column.
Do you have a general question about the Corona virus?

Visit the English pages of the website of the Dutch National Institute for Public Health and the Environment (RIVM) or call the national telephone number 0800 - 1351.