Our hospital is taking measures so we can continue to care for patients safely during the coronavirus pandemic. Please read this important information before visiting our hospital. This information has been updated on 1 October.
When you have an appointment, we will call you or we will send you an appointment letter. When possible your appointment with the doctor will be through a [video] call. Your doctor and his or her team will determine if you need to come to the hospital or whether a video call will suffice.
Please come to your appointment timely
It is important that your presence in the hospital is as short as possible to ensure that as few people as possible are present in the hospital at the same time. In doing so, we minimize the risk of contamination with the covid-19 virus. A screening at the door will be carried out quickly, so you can get to your appointment on time. The screening employee will hand you a wristband, so you can walk in and out without having to be screened multiple times.
Do you have Corona-like symptoms? Do tell us!
In case you have symptoms of the coronavirus (e.g. coughing, shortness of breath, fever, colds, sneezing and/or loss of taste and smell) please notify us before your arrival, so we can take appropriate measures. Also notify us if people in your household are infected with the coronavirus, or if you have been in a high-risk area lately. Check here wether your recent destination is a high-risk area (orange/red).
When you have an appointment at our hospital, there is no increased risk of a Covid-19 infection. We have taken all kinds of measures to treat both patients with and without corona symptoms safely.
We prevent the spread of corona in the following ways:
- we pre-screen patients for symptoms (cough, cold, fever, shortness of breath and sneezing) at the entrances
patients and visitors wear a face mask when visiting
we stick to the six feet social distancing guideline
one-way traffic applies in the outpatient clinics
- patients infected with the coronavirus are treated seperately from other patients
- employees with symptoms are tested immediately and are not allowed to go to work
employees wear a face mask or face shield in the public space of the hospital buildings
In the videos below we explain (in Dutch) what measures we are taking for a safe Amsterdam UMC location AMC respectively Amsterdam UMC location VUmc: https://www.youtube.com/watch?v=WRaGEOkVjDg and https://www.youtube.com/watch?v=aj0NDq3S4ws.
Yes. It is mandatory for all patients and visitors aged 13 and over to wear a face mask within the hospital buildings. This applies to both locations of Amsterdam UMC. Please wear your own, non-medical face mask. Please don’t take off your mask while inside.
Please try to attend your appointment alone. If this is not possible, only one person is allowed to accompany you. Underage patients are always allowed to bring one of their parents. People in a wheelchair may take someone with them too. The companion can be asked to wait somewhere else during your appointment. Please read our rules for guidance carefully.
Please make use of the following entrances.
Location VUmc, De Boelelaan
- The main entrance to the hospital
- The main entrance to the outpatient clinics
- The Imaging Center remains open to patients and visitors
The entrance to the Emergency Room is accessible, the side entrance of the Emergency Room towards the hospital is closed.
Location AMC, Meibergdreef
- Emergency room and out-of-hours GP service via entrance to emergency room
- The temporary main entrance to the hospital
- The entrance through parking garage P2
The entrance to the APC (Psychiatric center) is open again.
Attention: road works are taking place at both locations.
Locatie VUmc, De Boelelaan
The intersection of the Amstelveenseweg and De Boelelaan is closed for traffic because of road works of the tram tracks from July 18th to August 9th. The traffic might be busier than usual; please take this into account.
Locatie AMC, Meibergdreef
From June 8th the vicinity of the main entrances will be renovated. Look for the current situation to park your car and enter the hospital on the page Address, route and parking.
When you have difficulty walking, please take the shuttle bus from Holendrecht station to the main entrance. You can read more information about the shuttle bus (pendelbus in Dutch).
Visit the English pages of the website of the Dutch National Institute for Public Health and the Environment (RIVM) or call the national telephone number 0800 - 1351.
Due to an increasing number of corona patients, Amsterdam UMC unfortunately has to postpone part of the planned care, such as surgery. Patients will be informed about this. Appointments in the outpatient clinics continue as much as possible. However, it is possible that your appointment at the hospital will be converted into a video consultation or a telephone appointment. You will also be informed about this. Read more.