Information for our visitors

We understand that you would like to visit your loved ones at the hospital - especially in these difficult times when the authorities ask you to stay at a safe distance from others. We have refined the guidelines for patients and visitors to ensure a safe visit. Please read these guidelines carefully before visiting any of our locations. These guidelines have been updated on 1 October.

From October 2 it is mandatory for patients and visitors aged 13 and over to wear their own non-medical face mask within the hospital buildings. Our employees are also required to wear a face mask or face shield in the public space of the hospital buildings.

The guidelines to minimalize the risk of infection with the Corona virus apply to all people visiting the premises::

  • Always keep 1.5 meters (60 inches or 5 foot) distance, including when using the stairs or the elevator
  • Don't shake hands
  • Cough or sneeze in the inside of your elbow
  • Wash your hands regularly with water and soap, preferably for a minimum of 20 seconds
  • We ask you to spend as little time as possible elsewhere in the hospital

Visiting rules

Please note
From September 4, the following visiting guidelines per department apply. Please check carefully which department you wish to visit. In case of doubt, please contact the front desk through telephone number 020 - 566 9111. When you do not comply to the measures taken, we cannot allow you to see your loved one(s) or even allow you access to our buildings. Thank you for your understanding and your cooperation!
Visiting the nursing ward
  • A maximum of 2 adult visitors per patient per day are allowed: one visitor before 4.30 pm and one visitor after 4.30 pm.
  • We urge you not to visit jointly to ensure a distance of 1.5 metres (60 inches or 5 foot) between all people present in the room
  • A maximum of 2 children under the age of 12 from the same household (accompanied by an adult) can visit one patient per day.
  • There is no fixed time or maximum duration for each visit, but do inform one of the nurses of the department how much time you wish to spend.
  • Exception to these guidelines can be made under special circumstances, but approval of the department is mandatory.
Visiting the intensive care unit for adults
  • A maximum of 2 adult visitors per patient per day are allowed
  • A maximum of 2 children under the age of 12 from the same household (accompanied by an adult) can visit one patient per day
  • There is no fixed time or maximum duration for each visit, but do inform one of the nurses of the department how much time you wish to spend
  • Exception to these guidelines can be made under special circumstances, but approval of the department is mandatory
Visiting the Emma Children's Hospital
  • A maximum of 2 adult visitors per patient per day is allowed, or a maximum of 1 adult visitor with 2 children from the same household per patient per day.
  • There is no fixed time or maximum duration for each visit, but do inform one of the nurses of the department how much time you wish to spend.
  • Exception to these guidelines can be made under special circumstances, but approval of the department is mandatory.
Visiting the ER

Adult patients

  • A maximum of 1 adult visitor is present in the patient's treatment room
  • Visitors are allowed to alternate, with 1 waiting outside the emergency room and 1 with the patient. Alternating takes place outside the ER and with a maximum of 2 visitors in total

Adult patients with suspected or proven corona infection

  • A maximum of 1 visitor is present in the patient's treatment room

  • Alternating is not allowed. The visitor leaves the hospital after the emergency room visit and does not return

Patients under 18 years of age

  • Both parents may stay with the child in the treatment room

  • If the child (possibly) has a corona infection, visitors must remain in the room

A maximum of 2 children under the age of 12 from the same household is allowed per adult visitor.

Sometimes an exception is made to these rules, for example if a patient is seriously ill. The treatment team will then discuss this with you.

Note

We ask you to go directly to the ward and leave the hospital immediately after your visit. A screening is performed at the entrances. You are not allowed to enter the hospital in case you:

  • have symptoms similar to those of an infection with the coronavirus (fever, cough, shortness of breath, sore throat, cold in the nose, loss of taste and/or smell, muscle pain, general malaise, tiredness, pain behind the eyes or diarrhea), or

  • should go into quarantine according to the rules of the GGD (if someone in your household is infected with the coronavirus, or if you have been in a high-risk area lately)