Information for our visitors

We have refined the guidelines for patients and visitors to ensure a safe visit. Please read these guidelines carefully before visiting any of our locations. These guidelines have been updated on 5 November 2021.

The guidelines to minimalize the risk of infection with the coronavirus apply to all people visiting the premises:

  • Always keep 1.5 meters (60 inches or 5 feet) distance
  • Wear a face mask
  • Don't shake hands
  • Cough or sneeze in the inside of your elbow
  • Wash your hands regularly with water and soap
  • We ask you to spend as little time as possible elsewhere in the hospital

Visiting rules

Can I accompany someone to their appointment?

Patients may bring one person as a companion. For patients under the age of 18, one parent may also accompany them at any time. Siblings may not accompany.

Visiting the nursing ward
  • A maximum of 2 adult visitors per patient per day is allowed.

  • Visiting hours are from 15:00 a.m to 20:00 p.m. for locatie AMC (Meibergdreef) and from 11:00 a.m. to 20:00 p.m. for location VUmc (De Boelelaan).

  • A maximum of 2 children under the age of 13 from the same household (accompanied by an adult) can visit one patient per day.
  • There is no fixed time or maximum duration for each visit, but do inform one of the nurses of the department how much time you wish to spend.
  • Visitors remain in the patient room during their visit. After the visit, they leave the hospital immediately.

Patients with suspected or confirmed corona infection:

  • Visitors may stay in the patient room for a maximum of 3 hours.

Sometimes an exception is made to these appointments, for example if a patient is very seriously ill. The treatment team will then discuss this with you.

Visiting the intensive care unit for adults
  • A maximum of 2 adult visitors may visit (at the same time), once a day. The visit may last up to 1 hour.
  • For location AMC, visiting is possible between 16:00 and 20:00.
  • For location VUmc, visiting is possible between 13:00-15:00 or between 17:00-20:00
  • A maximum of 2 children under the age of 13 from the same household (accompanied by an adult) can visit one patient per day
  • Visitors remain in the patient room during their visit. After the visit, they leave the hospital immediately.

    Sometimes an exception is made to these appointments, for example if a patient is very seriously ill. The treatment team will then discuss this with you.

    Visiting the Emma Children's Hospital or the Obstetrics department
    • A maximum of 2 adult visitors per patient per day is allowed.

    • Visitors must remain in the patient's room for the entire visit.

    • A maximum of 2 children under the age of 13 from the same household (accompanied by an adult) can visit one patient per day.

    • At ‘Emma Haven’ (day treatment) only 1 person is allowed to accompany the patient.

    • There is no fixed time or maximum duration for each visit, but do inform one of the nurses of the department how much time you wish to spend.

    • Exception to these guidelines can be made under special circumstances, but approval of the department is mandatory.

      Visiting the ER

      Adult patients

      • A maximum of 1 adult visitor is present in the patient's treatment room
      • Visitors are allowed to alternate, with 1 waiting outside the emergency room and 1 with the patient. Alternating takes place outside the ER and with a maximum of 2 visitors in total

      Adult patients with suspected or proven corona infection

      • A maximum of 1 visitor is present in the patient's treatment room

      • Alternating is not allowed. The visitor leaves the hospital after the emergency room visit and does not return

      Patients under 18 years of age

      • Both parents may stay with the child in the treatment room

      • If the child (possibly) has a corona infection, visitors must remain in the room

      A maximum of 2 children under the age of 13 from the same household is allowed per adult visitor.

      Sometimes an exception is made to these rules, for example if a patient is seriously ill. The treatment team will then discuss this with you.

      Note

      You are not allowed to enter the hospital in case you:

      • have symptoms similar to those of an infection with the coronavirus (fever, cough, shortness of breath, sore throat, cold in the nose, loss of taste and/or smell, muscle pain, general malaise, tiredness, pain behind the eyes or diarrhea), or

      • should go into quarantine according to the rules of the GGD (for example: if someone in your household is infected with the coronavirus)

      Corona-maatregelen

      We zetten ons in om ons ziekenhuis veilig te houden tijdens de coronacrisis.

      Lees deze extra maatregelen goed door voordat u een van onze locaties bezoekt: