Information for our visitors

We have refined the guidelines for patients and visitors to ensure a safe visit. Please read these guidelines carefully before visiting any of our locations. These guidelines have been updated on September 23rd 2021.

From June 26 2021 it is no longer mandatory for patients and visitors to wear a face mask within the hospital buildings. Our employees wear a face mask when 1.5 metre distance cannot be guaranteed.

The guidelines to minimalize the risk of infection with the coronavirus apply to all people visiting the premises:

  • Always keep 1.5 meters (60 inches or 5 feet) distance, including when using the stairs or the elevator
  • Don't shake hands
  • Cough or sneeze in the inside of your elbow
  • Wash your hands regularly with water and soap
  • We ask you to spend as little time as possible elsewhere in the hospital

Visiting rules

Please note
From June 7th, the following visiting guidelines per department apply. Please check carefully which department you wish to visit. In case of doubt, please contact the front desk through telephone number 020 - 566 9111. When you do not comply to the measures taken, we cannot allow you to see your loved one(s) or even allow you access to our buildings. Thank you for your understanding and your cooperation!
Can I accompany someone to their appointment?

Patients may bring one person as a companion. For patients under the age of 18, one parent may also accompany them at any time. Siblings may not accompany.

Visiting the nursing ward
  • A maximum of 2 adult visitors per patient per day is allowed.

  • Visiting hours are from 15:00 a.m to 20:00 p.m. for locatie AMC (Meibergdreef) and from 11:00 a.m. to 20:00 p.m. for location VUmc (De Boelelaan).

  • A maximum of 2 children under the age of 13 from the same household (accompanied by an adult) can visit one patient per day.
  • There is no fixed time or maximum duration for each visit, but do inform one of the nurses of the department how much time you wish to spend.
  • Visitors remain in the patient room during their visit. After the visit, they leave the hospital immediately.

Patients with suspected or confirmed corona infection:

  • Visitors may stay in the patient room for a maximum of 3 hours.

Sometimes an exception is made to these appointments, for example if a patient is very seriously ill. The treatment team will then discuss this with you.

Visiting the intensive care unit for adults
  • A maximum of 2 adult visitors may visit (at the same time). The visit may last up to 1 hour, between 13:00-15:00 or between 17:00-20:00
  • A maximum of 2 children under the age of 13 from the same household (accompanied by an adult) can visit one patient per day
  • Visitors remain in the patient room during their visit. After the visit, they leave the hospital immediately.

    Sometimes an exception is made to these appointments, for example if a patient is very seriously ill. The treatment team will then discuss this with you.

    Visiting the Emma Children's Hospital or the Obstetrics department
    • A maximum of 2 adult visitors per patient per day is allowed.

    • Visitors must remain in the patient's room for the entire visit.

    • A maximum of 2 children under the age of 13 from the same household (accompanied by an adult) can visit one patient per day.

    • At ‘Emma Haven’ (day treatment) only 1 person is allowed to accompany the patient.

    • There is no fixed time or maximum duration for each visit, but do inform one of the nurses of the department how much time you wish to spend.

    • Exception to these guidelines can be made under special circumstances, but approval of the department is mandatory.

      Visiting the ER

      Adult patients

      • A maximum of 1 adult visitor is present in the patient's treatment room
      • Visitors are allowed to alternate, with 1 waiting outside the emergency room and 1 with the patient. Alternating takes place outside the ER and with a maximum of 2 visitors in total

      Adult patients with suspected or proven corona infection

      • A maximum of 1 visitor is present in the patient's treatment room

      • Alternating is not allowed. The visitor leaves the hospital after the emergency room visit and does not return

      Patients under 18 years of age

      • Both parents may stay with the child in the treatment room

      • If the child (possibly) has a corona infection, visitors must remain in the room

      A maximum of 2 children under the age of 13 from the same household is allowed per adult visitor.

      Sometimes an exception is made to these rules, for example if a patient is seriously ill. The treatment team will then discuss this with you.

      Note

      You are not allowed to enter the hospital in case you:

      • have symptoms similar to those of an infection with the coronavirus (fever, cough, shortness of breath, sore throat, cold in the nose, loss of taste and/or smell, muscle pain, general malaise, tiredness, pain behind the eyes or diarrhea), or

      • should go into quarantine according to the rules of the GGD (if someone in your household is infected with the coronavirus, or if you have been in a high-risk area lately)

      Corona-maatregelen

      We zetten ons in om ons ziekenhuis veilig te houden tijdens de coronacrisis.

      Lees deze extra maatregelen goed door voordat u een van onze locaties bezoekt: