Shipment & Contact

Sample shipment

For shipment of samples please use the following address label:


  • A completed test request form is included with the sample(s)
  • The name of the requesting physician/department is provided
  • The following patient information is provided: first and last name, date of birth and sex
  • Specific information is provided to conclude which tests are to b run (test specification and/or relevant clinical and laboratory findings)
  • Samples are labeled unambiguously (name, date of birth, sample type and sample date)
  • The information provided on the request form and sample information matches. Sample type should coorespond to the requested analysis (e.g. not urine for a plasma analysis)

Opening hours

Samples should arrive Monday through Thursday from 8:30 AM to 4:00 PM and Friday or the day prior to a national holiday before 12:00 AM (GMT+1.00).

Our laboratory is closed on the following holidays:


  • Christmas December 25th and 26th


  • New year's day - January 1
  • Good Friday - April 15th
  • Easter - April 17th and 18th
  • Kings day - April 27th
  • Liberation day - May 5th
  • Ascension day - May 26th
  • Pentecost - June 6th and 7th
  • Christmas December 25 and 26

Shipping costs are the responsibility of the referring clinician and/or medical center. Our laboratory does not accept responsibility for shipping costs associated with samples sent to us. Note that this may include additional charges for custom clearings.
For prenatal testing please contact the laboratory before sending samples.

Request forms

For regular mail only (NOT for sample shipment)

Academic Medical Center
Laboratory Genetic Metabolic Diseases (F0-132)
P.O. Box 22700
The Netherlands

Phone: +31 20 5665393
Fax: +31 20 6962596

Metabolite diagnostics
Enzyme diagnostics
DNA diagnostics

Suggestions & Inquiries

We are committed to provide high-quality service to all our customers. However, when your request is not properly dealt with or you believe we can improve our service, we invite you to contact us with the details using the following e-mail address:

We will acknowledge receipt of your inquiry within three days and a staff member will respond within 2 weeks.